Frequently Asked Questions

Yes. Our resort offers accessible guest rooms which can be selected during online reservation or by emailing [email protected]. Visit our Accessibility Statement for more information.

Hotel check-in is at 4 PM and check-out time is 11 AM.

A government-issued photo ID is required at check-in for all reservations.

Guests must be at least 21 years old to check into the resort.

Yes, please note the request for connecting guestrooms on your reservation. This request is based on availability and cannot be guaranteed.

Yes. We are pleased to offer cribs on a complimentary basis as available. We do not offer rollaway beds. Please ensure to book the appropriate room type(s) that can accommodate your traveling party.

If you plan to leave the resort early from a non-refundable reservation, the total amount of your stay will be forfeited. For refundable reservations, the cancellation policy applies, and 48-hours notice is required. If you fail to provide 48-hour notice, the resort will charge one full night’s room and tax.

Guests can change or cancel their reservations without any penalty up to 48 hours before their scheduled arrival. In case of a late cancellation or no-show, a one-night fee will be charged to the guest’s account.

At the time of booking, a deposit of one night’s room and tax will be charged for all reservations.

Credit and debit cards will be authorized at check-in for the amount of your stay, plus an additional $100 per night to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Daily Continental Breakfast in The Green Room

Access to Club Bardo (Pool, Fitness Center, Private Club)

Access to Complimentary Fitness Classes and Programming

Half-off admission to SCAD Museum of Art

Gear borrowing (tennis, pickleball, lawn games, board games)

Access to onsite private shopping appointments at the Fifth Avenue Club, in partnership with Saks Fifth Avenue

Wireless Internet

Access to House Car

Access to Daily Newspapers & Magazines via Pressreader (6,500+ titles)

Yes, we offer valet parking for $55 per night on weekdays and $60 per night on weekends. Street parking is also widely available around the resort.

700 Drayton St, Savannah, GA 31401

Visit Hotel Bardo Savannah’s Events page for more information, call 912-238-5158, or email [email protected]. Our team will be happy to assist you.

Visit Hotel Bardo Savannahs Meetings page for more information, call 912-238-5158, or email [email protected]. Our team will be happy to assist you.

We do not offfer a business center, but our Front Desk team will be happy to assist with any special requests.

Hotel Bardo is a dog-friendly resort. Other animals are not permitted. We allow two dogs, up to 40 lbs, per room maximum. There is an additional $150 non-refundable fee per stay, plus a $20 daily cleaning fee. Dogs may not be left alone in the guest room at any time, and noncompliance of this policy may be subject to additional fees. Please notify our concierge team at 912-238-5158 or email at [email protected] prior to arrival about your travel companion so that we may best assist in creating the perfect stay.

Please inquire about local dog walking or sitting services that may be available to you by calling our concierge team at 912-238-5158 or emailing [email protected].

Please inform your reservations agent if you require a pet-free or allergen-free room, and our team will work to accommodate your needs.

Yes, Hotel Bardo has a 25-meter heated outdoor pool on-property. Pool access is exclusive to resort guests and club members.

Hotel Bardo Savannah is family-friendly. If you require a connecting room, please let our reservations agent know upon booking, and we will do our best to accommodate you and your family.

Yes. Saltgrass Spa is located on the lower level. Our services menu is available on the Saltgrass page under the See & Do section of our website. The spa is open to the public by appointment.

Yes. Our fitness center is open 24 hours and is located on the lower level. Fitness center access is exclusive to resort guests and club members.

We also offer group fitness classes throughout the week. Our class schedule is available under Events & Activities in the See & Do section of our website. Group classes are exclusive to resort guests and club members unless otherwise specified in the event listing.

Room service is available between 8:00 AM to 8:30 PM.

Please select our network “Hotel Bardo” and follow the prompts to input your room number, last name on the reservation, and a valid email address.

Our resort has a strict no-smoking policy. This includes all guestrooms and public spaces. In case a guest violates this policy, a cleaning fee of $500 will be charged.

Please contact our concierge or guest services team at [email protected] for assistance.

We require a credit card to guarantee a reservation, however, payment by travelers check, credit/debit card, or cash upon departure will be accepted. Please note that our resort does not accept check payments or cash deposits.

Yes, you can certainly arrange payment in advance for yourself or another reservation.

Please contact [email protected] and our team will be happy to send your folio.